Depending on the mobile device, the process for tapping your LGT Tag may be slightly different. Here are the instructions for tapping an LGT Tag with some of the popular mobile phones.
Once you've successfully tapped the LGT Tag you'll need to unlock your tag to get access to exclusive tracks, music videos, and more. For more information on unlocking your tag check out our article on how to unlock your LGT Tag.
Table of Contents
Android
The Mixtape Collection
The LGT Tag is located under the tongue of the left shoe for the Mixtape Collection including the "Cassette Tape", "Disc", "Playlist", and "OG Colorway" styles.
iPhone (XS, XR, 11, 12, 13, 14, or newer models, including Mini, Pro, and Max)
Before attempting to activate the LGT Tag experience, ensure the following:
1. Apple Wallet or Apple Pay are not in use
2. Cameras are not in use
3. The device is not in airplane mode or low power mode
4. The device is powered on and not displaying the lock screen
Bring the center of the top of your iPhone to the LGT Tag. The LGT Tag is located under the shoe tongue of the Mixtape Collection.
Tap on the Safari notification that pops up to start the digital experience. If you are using a different default web browser, the notification may appear from another application (like Chrome)
Phone (7/8/X Series)
Before attempting to activate the LGT Tag experience, ensure the following:
1. Apple Wallet or Apple Pay are not in use
2. Cameras are not in use
3. The device is not in airplane mode or low power mode
4. The device is powered on and not displaying the lock screen
Swipe up on your screen to open Control Center
Activate the NFC reader. Locate the NFC Tag Reader icon which looks similar to the Spotify logo or the Wi-Fi icon.
If you can't find the NFC Tag Reader icon, you may need to add it to Control Center. Follow the instructions below, in the section Add the NFC Tag Reader icon to Control Center
Bring the top of your phone near the LGT Tag.
Tap on the Safari notification to start the LGT Tag experience. If you are using a different default web browser, the notification may appear from another application (like Chrome)
Add the NFC Tag Reader icon to Control Center
Open 'Settings'.
Tap on 'Control Center'.
Android (Various)
Most Android phones support NFC capabilities required for viewing the LGT Tag experience. However, the proper placement of the device may vary across different phones.
Most Android phones can activate the LGT Tag experience by bringing the center back of the phone near the LGT Tag itself. A website with the digital experience should automatically popup.
If you are still having trouble, here is a list of troubleshooting steps.
Make sure you’re running the latest version of Android. The majority of new Android smartphones have an NFC chip in the phone.
Your phone’s NFC functionality may need to be activated before you can use NFC:
Go to Settings > More
Tap on the NFC switch to activate it. The Android Beam function will also automatically turn on.
If Android Beam does not automatically turn on, just tap it and select Yes to turn it on.
Smartphones’ NFC capabilities operate in tandem with Android Beam. If Android Beam is disabled, it may limit NFC’s sharing capacity.